In order to invest in our managed unregulated collective investments such as Joint Ventures, Unregulated Property Funds and Limited Liability Partnerships investors need to self-certify as a High Net Worth Investor or a Sophisticated Investor provided they are able to do so. This provides the chance to invest in opportunities which would previously have been restricted to a select few investors who were certificated by their accountant as high net worth or sophisticated under the old regime.

The FCA legislation makes the following classifications:

High Net Worth Investors

have an income in excess of GBP 100,000 per annum and/or
have net assets (excluding primary residence) in excess of GBP 250,000

Sophisticated Investors

have made at least 2 investments in an unlisted company in the last 2 years
have worked in the private equity sector or in the provision of finance for SMEs
are or have been in the last 2 years a director of a company with a turnover of at least GBP 1 million
have been a member of an angel network or syndicate for the last 6 months

If you would like to receive details of our unregulated collective property investment opportunities please complete one of the two statements below and file it yourself in your records. You may then register for notification of future unregulated collective property investments.

Please note that we can ONLY send investment opportunities to you if you confirm that you have signed one of the statements.

It is possible to download both of the statements below. Once signed, please retain the statement in your records.

High Net Worth Statement

Sophisticated Investor Statement

 

Terms & Conditions of Sale

Trading with DREAMS PROPERTY CONSULTANTS LTD is subject to these Terms and Conditions. References to “we”, “us” and “our” are references to DREAMS PROPERTY CONSULTANTS LTD.

The terms “you”, “your” and “investor” refer to any individual, company, business or other legal entity (whether registered with us as an investor or not) to whom we provide our Services by any means including, but not limited to, email, telephone, face-to-face contact, postal correspondence or via our website property propertiesanddreams.co.uk or any other dreamsunlimited.co.uk subdomain or related website operated by the group of Dreams Unlimited group of companies.

These Terms and Conditions (the “Terms”) govern the relationship between us and you and shall prevail and have priority regardless of the existence of any printed or other conditions or correspondence between us and you even if such conditions purport to take precedence. Please read these terms carefully. You have explicitly agreed to these Terms and Conditions as part of your online registration with us, with each and every property enquiry that you make with us and on any property purchase you make via us. Your attention is in particular drawn to the clause on Liability below.

We provide a non-advised property information service and a non-advised property sourcing service for property and property related goods and services in the UK and abroad referred to hereon as the “Service” or “Services”. We are not the principal for any sale, nor do we have any financial interest in any property (other than receiving any sales commission due to us for any sales), unless this is disclosed to you prior to your purchase.

1. Your Registration With Us

The details that you provide at registration are important and must be complete and correct. You must immediately inform us of any changes to your information by sending an email to deals@dreamsunlimited.co.uk or telephoning us on 0208 175 6625. If you do not keep us informed of any changes, we will be unable to keep you fully informed of current and future development information.

2. Information Provided by Us

We provide information about property investment opportunities, in the form of, but not limited to property particulars, market research, statistics, forecasts, reports, herein referred to as “Information”. We provide Information obtained from a number of third party sources including, but not limited to, developers, valuers, solicitors, estate agents and letting agents. Whilst we endeavour to provide accurate, up-to-date and complete Information we make no warranties or representations as to the accuracy, reliability or completeness or otherwise of the Information and assume no responsibility or liability for any omissions or errors contained in the Information and any Information provided by us cannot be relied upon and instead if you wish to rely upon it then we advise that you check and confirm it independently and/or have your professional advisers check it independently on your behalf.

3. Your Participation in Investment Opportunities

We will offer you opportunities for investment, by using email, our websites, post, telephone, or other appropriate means. We will endeavour to provide you with opportunities of a sound and reliable nature. We will speculate on the level of investment required, and the potential returns. This is based on our research and analysis, which may include the advice and guidance of qualified third parties (such as a RICS registered surveyors, accountants or solicitors). Due to the speculative nature of such opportunities the information we provide should be considered our ‘opinion’ and in no way imply we are providing advice of any kind and you are not our advised client in any matter or transaction.

Investors should carry out their own analysis and judgment of the investment being offered and to independently verify the Information and our speculative analysis through your own research or with the aid of your professional advisers. All data upon which you intend to rely should be verified by your solicitor. You are advised to carry out an independent legal and financial assessment of any opportunity offered to you, before making any commitment to participate. It is recommended that you use an independent solicitor for all transactions and we will often introduce some that are familiar with a particular property investment if required but without providing advice or accepting responsibility or liability and you are free to use any other solicitor of your choosing if you so wish. Please remember that the price and value of any investment and income can go down as well as up. Developments/property purchased off-plan and in construction have development risk and you should consider this and seek legal advice on the potential ways to protect your position in case a development fails or has problems prior to completion. If you make an investment you may get back less than the amount you originally invested. If you are in doubt about any investment decision that you are making then you should seek the advice of a suitably qualified person.

Mortgage products referred to in the website or other correspondence or discussions can be withdrawn by the lender for those products, or have rates or other terms changed, without notice and any reference to any mortgage products in any of our marketing collateral or other correspondence or discussions, whether printed, by email or verbal does not imply they are certain to be available in the future. Mortgages referred to may also have certain applicant or other restrictions and are for indicative purposes only although reasonable endeavours have been used to ensure that they are available at the time of publication and are applicable to a significant number of investors. Dreams Unlimited accepts no liability for the withdrawal or change of terms of any mortgage product part way through your buying process. Dreams Unlimited Property Consultants Ltd  is not a mortgage broker and any reference to mortgage products, terms and rates are for example purposes only and may not be construed as an offer or a fundamental component of the investment opportunity that we are offering. please seek financial advice from an independent mortgage broker of your own choice or other independent mortgage brokers that we can suggest who can confirm the current availability of mortgage products and their terms. Any indication of a level of cash investment required for a property is purely an example and could vary significantly per investor or over time.

Valuation information provided by us from sources like Land Registry, Rightmove and other property price and rental data sources or from our own opinions are provided ‘as is’ and for information purposes only. RICS valuations carried out by us or on our behalf or via third parties are provided to you for information purposes and valuation opinions can vary between valuers and between dates. We cannot take any responsibility nor accept any liability for a valuer changing their opinion over time or a different valuer providing a different opinion.

4. Use of Our Services, Agents and Suppliers

“An opportunity or supplier introduced by us” means any investment opportunity which may include, but is not limited to land, property, apartments, homes and entire developments, whether constructed or not at the time of introduction, both in the UK and abroad, or supplier of these type of opportunities, including but not limited to developers, estate agents, or other intermediary agents, that have been researched, negotiated or procured by us and were not otherwise known to you at the time of the first introduction.

5. Fees

Any Fees directly payable by you to us for participation in investment opportunities introduced by us to you, vary per opportunity, but will always be disclosed to you on an Arrangement Fee agreement form and must be paid to us before you commit to participate in any such opportunity by way of a property reservation with the vendor. There may be marketing fees and /or costs and / or sales commissions payable to Dreams Unlimited Property Consultants Ltd or another Dreams Unlimited sister company by the vendor/supplier and if this is the case then this may have replaced or otherwise partially offset greater charges that would otherwise have been made to you by us for our administration of your purchase. We are the agent for the vendor regardless of any charges that we may make to you for our administration or other services and we are not agent to you. Payment of your Arrangement Fee or signing of any of our reservation or other purchase paperwork confirms your acceptance of these Terms and the Arrangement Fee in total is for administering the reservation with the developer and then the after sales administration of taking you to the point of legal exchange. You confirm that the total purchase price and the total fees payable by you to us or any other party are acceptable to you, that you have made any enquiries you wish to make, have taken all third party advice that you wish to take and it is on this basis that you have assessed the suitability of the investment for your purposes in terms of the total acquisition price including all fees.

Once you have reserved a property, any exchange deposit or completion sum paid for a property should be paid via your solicitor and you should never pay us any sum other than the Fees payable by you to us as above. This system aims to protect both you, and us. We reserve the right to withdraw, or seek to have withdrawn, the opportunity for you to purchase a property if you fail to pay our Fees in full and at the appropriate time.

6. Cancellation

If you cancel a purchase with us and you have paid Fees to us then, subject to the Distance Selling Regulations and/or any waiver to those that you may have agreed to at the time of paying your Fees, we have no obligation to refund those Fees other than as explicitly agreed in the Finder’s or Arrangement Fee forms that you will have signed in relation to those Fees. We may, on a one off basis, permit the transfer of your Fees to another property that we have available at that time or in the future, however this is at our sole discretion on a case by case basis and you accept that it is not as a contractual obligation upon us to do so and if we agree to do this then we will provide reasonable endeavours to locate an alternative property investment within three months of the cancellation and if no suitable property is located within that time that you go on to agree to purchase then our obligations to you will cease at that time. Any such transfer of Fees as part or full settlement of Fees on a new property purchase by you will carry no refund for any balance or difference in fees.

If a vendor withdraws a property from sale for any reason, or the property becomes otherwise unavailable to purchase for any reason after you have reserved it and after you have paid us a Fee then this Fee is automatically transferable to another property of your choice that we have for sale (or may source specifically for you) and we will provide reasonable endeavours to locate an alternative property investment within twelve months of this unusual and unlikely event. If no suitable property is located within that time, that you go on to agree to purchase, then our obligations to you will cease at that time and we will not refund our Fees under any circumstances.

Unless otherwise agreed in writing by us, all fees are payable within 7 days from your commitment to purchase a property, usually in the form of a Reservation Fee and Finder’s / Arrangement Fee, which are quoted exclusive of VAT where applicable. These fees will usually be payable to the developer and Dreams Unlimited Property Consultants Ltd respectively for the right to reserve a property and take it off the market for a period of time. Your finance broker or lender may also charge fees if you use finance to purchase a property as well as any other advisers that you use. This will be payable at the time of arranging finance.

You agree that we will be entitled to disclose the amount of any fees that we may charge you to a property vendor.

7. Restrictions

  • If you, without notifying us, and within one year of the date an opportunity was originally introduced to you by us
  • engage in any capacity directly with a supplier or developer originally introduced to you by us,
  • or engage with a supplier or developer originally introduced to you by us over new opportunities,
  • or if you or a member of your family or someone else known to you refers a supplier or developer originally introduced to you by us to another person, or body and that person or body engages in any capacity directly with that supplier or developer,

then you will be liable to pay our Fees at the prevailing rate.

8. Third Parties Introduced to You by Us

We will endeavour to suggest solicitors, developers, mortgage brokers, furniture suppliers, letting agents and estate agents or other third parties (“Third Party” or “Third Parties”) of good calibre, who offer a service or product deemed to be of good quality and reasonable cost. However, we make no warranties or representations as to the reliability of the services provided by Third Parties and assume no responsibility or liability for their actions, omissions or errors. If you make any arrangements with a Third Party found on or via our website or suggested to you by us, it is at your sole risk and responsibility.

9. Descriptions of Property, Homes, Buildings, Locations or Developments

Particulars, specifications, pictures and artists impressions of any property, home, building, location or development are given in good faith and believed to be correct, but they do not form part of any offer or solicitation and are intended only as a general guide.

You acknowledge that developers reserve the right to alter plans, designs and specifications at any time without prior notice and that you have noted any disclaimers in our and their property particulars. We, therefore, will not be responsible for any such changes. All descriptions are intended only as a general guide and are not to be relied upon by you or other interested parties as a statement or representations of fact but you should satisfy yourself by inspection or otherwise. No warranties or representations are given that the contents of the website or information otherwise distributed will reflect the most recent plans, designs or specification. Any information provided that is important to you should be verified independently by your solicitor or other professional advisers.

10. Confidentiality

Confidential Information means all information relating to current or prospective investment opportunities, our customers and prospective customers, current or projected financial or trading situations, business plans, business strategies, developments and all other information relating to our business affairs including any Information of a confidential nature imparted by us to you during the use of our Services. You undertake to us that in consideration of us making such information available to you:

  1. all Confidential Information disclosed to you by or on behalf of us or which may at any time come into your knowledge, possession or control, shall be kept secret and confidential and shall not be used for any purpose other than that required or permitted for the use of our Services, and shall not be disclosed to any third party except insofar as this may be required for the proper use of our Services and then only under appropriate confidentiality provisions approved by us.
  2. you shall promptly notify us if any Confidential Information is required by law to be disclosed by you or any other person receiving it under or pursuant to these Terms and shall co-operate with us regarding the manner of such disclosure (but without prejudice to any obligation to comply with any legal requirement).

11. Intellectual Property

All design, copyright, trademarks and all other intellectual property rights in or relating to the website or information otherwise distributed by us, shall remain our property or, where applicable, are reproduced with the permission of the rights’ owner, such as content suppliers, Third Parties and/or users. On the website you may browse the contents, use any facilities and download a single copy of any material to the extent that it is expressly made available to you, but this is solely for your own personal use and you must not remove any copyright or trademark notices. You may not modify, reproduce, distribute, republish, display, post, transmit or sell any such material for any commercial or business purpose, without our prior permission or the permission of the rights’ owner.

12. Liability

You agree and acknowledge that to the extent permitted by law, and in view of the numerous sources from which we obtain the Information, the impracticality of verifying all of the sources. We are not authorised by the Financial Conduct Authority to provide investment or financial advice and do not provide that advice to you. By signing vendor reservation forms and/ or our Finders or Arrangement Fee agreements you acknowledge that we have not provided you with any financial or investment advice.

We are providing Information “as is”, on a “with all faults” basis and we make no representations or warranties of any kind with respect to the following non-exhaustive list:

  • The suitability of a property investment for your purposes;
  • The availability of finance for any property;
  • The financial health or otherwise of any vendor;
  • The suitability of any party that we may introduce to you;
  • The completion date of any development that is not complete at the time of sale;
  • The website and content contained on the website;
  • The truth, accuracy, or completeness of any Information distributed to you by us, by any means;
  • The condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the website;

We are not responsible for your ability to use the website or that it will be available in its current or any other format. We have no control over the Information that can be accessed through, downloaded from or uploaded to the website. We are not responsible or liable to you for any loss of content, or material that you upload or download or transmit through the website. We will not be responsible or liable to you or any third party for any Information, modification, suspension of or discontinuance of our Services.

It is your decision, where applicable, to use, post, submit, remove or alter information and material to us, or on, to or from the website and we are not responsible or liable for any loss or damage incurred by you or any third party as a result of your doing or failing to do the same. We exclude all liability of any kind including invasion of privacy, defamation, or negligence.

The following provisions set out our entire financial liability (including any liability for the acts or omissions of its employees, agents and sub-contractors) to you in respect of:

  • any breach of these Terms;
  • or any representation, statement or omission, including negligence arising under or in connection with these Terms;
  • or your access to, or use of, or inability to use our Services whether via the post, telephone, the website or otherwise;
  • or any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure or postal errors;
  • or any action or decision taken as a result of using our Services

All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from these Terms. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

Subject to the above;

our total liability in contract, (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Services shall be limited to the Finders or Arrangement Fee paid by you, and

  • we shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the provision of the Services. Where you the Investor are a consumer rather than a business no provision of this Liability clause or these Terms shall affect your rights as a consumer.
  • You also agree that you will seek to use best endeavours to fully mitigate any losses that you may incur in relation to any transaction that you enter with the aid of our Services prior to any claim that you may submit to us.

13. Suspension or Cancellation of Service

We reserve the right to cancel your access to our Services any time. We may suspend, restrict, reduce or cancel your access immediately if you breach or appear likely to breach any of these terms. You may cancel your registration at any time by writing to us, or emailing us. Upon cancellation you will become liable to pay any outstanding fees, monies or costs owed to us immediately.

14. Amendments to these Terms

We reserve the right to change these Terms from time to time and it is your responsibility to review these terms regularly. We will give you 7 days notice by either posting an update notice on the website or sending you either postal notification or an email. If you do not want to accept any changes to our Terms you must inform us immediately of your intention or objection by writing to us or emailing us within 7 days of those changes, otherwise you will be deemed to have accepted such new terms.

15. Invalidity

If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected.

16. Waiver

No waiver by us of any breach of the Terms by you shall be considered as a waiver of any subsequent breach of the same or any other provision.

17. Entire Agreement

These Terms constitute the entire agreement between you and us, supersede any previous agreement or understanding and may not be varied except in writing between us. All other Terms and Conditions, expressed or implied by statute or otherwise, are excluded to the fullest extent permitted by law and no communication from any staff member may change these Terms.

18. Notices

Any notice to be given under these Terms by either party to the other must be given in writing, in English, and shall be deemed to be served:

  • in the case of us communicating with you, twelve hours after we send an email to the email address specified by you during registration on our website/s or any changed email address subsequently notified to us by any means;
  • or 48 hours after posting correspondence to the address specified by you during registration or any changed address subsequently notified to us; and
  • in the case of you communicating with us, twelve hours after an email is sent to dales@dreamsunlimited.co.uk
  • or 48 hours after a Recorded Delivery Letter is sent to Dreams Unlimited Property Consultants, 14 Comet Road, Stanwell, Staines Upon Thames, TW19 7HP

19. Data Protection

We will respect your personal information and comply with all applicable UK Data Protection legislation and rules currently in force. We will use any information provided by you to us to constantly monitor and improve our services to you and for marketing purposes. We may also use such information to send specific correspondence which, in our opinion, may be of interest to you.

20. Third Party Rights

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms, but this does not affect any remedy or right of any third party, which exists or is available apart from that Act.

 

21. Complaints

We are committed to resolve any complaints you may have with our service or any other matter on which we have engaged with you.  If you would like to make a complaint, please contact us at: Dreams Unlimited, 20-22 Wenlock Road, London, N1 7GU, UK

or email us 

at complaint@dreamsunlimited.co.uk. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority. 

22. Laws Applicable

These Terms shall be governed by and construed in accordance with the laws of England and Wales and all disputes arising in connection with them shall be submitted to the exclusive jurisdiction of the English Courts.

1. INTRODUCTION 

The Terms and Conditions (“Terms”) describe how DREAMS UNLIMITED PROPERTY CONSULTANTS, 14 Comet Road, Stanwell, Staines Upon Thames, TW19 7HP, UK, (“Company,” “we,” and “our”) regulates your use of this website www.dreamsunlimited.co.uk (the “Site”). Please read the following information carefully to understand our practices regarding your use of the Site. The Company may change the Terms at any time. The Company may inform you of the changes to the Terms using the available means of communication. The Company recommends you to check the Site frequently to see the actual version of the Terms and their previous versions. 

If you represent a legal entity, you certify that you entitled by such a legal entity to conclude the Terms as the legal entity you represent. 

 

2. PRIVACY POLICY 

Our Privacy Policy is available on another page on this site. Our Privacy Policy explains to you how we process information about you. You shall understand that through your use of the Site you acknowledge the processing of this information shall be undertaken in accordance with the Privacy Policy. 

 

3. SERVICES 

The Site allows you to use Services available on the Site. You shall not use the services for the illegal aims. 

We may, at our sole discretion, set fees for using the Site for you. All prices are published separately on relevant pages on the Site. We may, at our sole discretion, at any time change any fees. 

We may use certified payment systems which also may have their commissions. Such commissions may be implied on you when you choose a particular payment system. Detailed information about commissions of such payment systems may be found on their websites. 

 

4. THIRD PARTY SERVICES 

The Site may include links to other sites, applications, and platforms (hereinafter the “Linked Sites”). 

The Company does not control the Linked Sites, and shall not be responsible for the content and other materials of the Linked Sites. The Company makes these links available to you for providing the functionality or services on the Site. 

 

5. PROHIBITED USES AND INTELLECTUAL PROPERTY 

The Company grants you a non-transferable, non-exclusive, revocable license to access and use the Site from one device in accordance with the Terms. 

You shall not use the Site for unlawful or prohibited purpose. You may not use the Site in a way that may disable, damage, or interfere in the Site. 

All content present on the Site includes text, code, graphics, logos, images, compilation, software used on the Site (hereinafter and hereinbefore the “Content”). The Content is the property of the Company or its contractors and protected by intellectual property laws that protect such rights. You agree to use all copyright and other proprietary notices or restrictions contained in the Content and you are prohibited from changing the Content. 

You may not publish, transmit, modify, reverse engineer, participate in the transfer, or create and sell derivative works, or in any way use any of the Content. Your enjoyment of the Site shall not entitle you to make any illegal and disallowed use of the Content, and in particular you shall not change proprietary rights or notices in the Content. You shall use the Content only for your personal and non-commercial use. The Company does not grant you any licenses to the intellectual property of the Company. 

 

6. THE COMPANY MATERIALS 

By posting, uploading, inputting, providing or submitting your Content you are granting the Company to use your Content in connection with the operation of Company’s business including, but not limited to, the rights to transmit, publicly display, distribute, publicly perform, copy, reproduce, and translate your Content; and to publish your name in connection with your Content. 

No compensation shall be paid with regard to the use of your Content. The Company shall have no obligation to publish or enjoy any Content you may send us and may remove your Content at any time. 

By posting, uploading, inputting, providing or submitting your Content you warrant and represent that you own all of the rights to your Content. 

 

7. DISCLAIMER OF CERTAIN LIABILITIES 

The information available via the Site may include typographical errors or inaccuracies. The Company shall not be liable for these inaccuracies and errors. 

The Company makes no representations about the availability, accuracy, reliability, suitability, and timeliness of the Content contained on and services available on the Site. To the maximum extent allowed by the applicable law, all such Content and services are provided on the “as is” basis. The Company disclaims all warranties and conditions regarding this Content and services, including warranties and provisions of merchantability, fitness for a certain purpose. 

To the maximum extent permitted by the applicable law, in no event shall the Company be liable for any direct, indirect, incidental, consequential, special, punitive damages including, but not limited to, damages for loss of enjoyment, data or profits, in the connection with the enjoyment or execution of the Site in the context of the inability or delay to enjoy the Site or its services, or for any Content of the Site, or otherwise arising out of the enjoyment of the Site, based on contract and non-contract liability or other reason. 

If the exclusion or limitation of liability for damages, whether consequential or incidental, are prohibited in a particular case, the exclusion or limitation of liability shall not apply to you. 

 

8. INDEMNIFICATION 

You agree to indemnify, defend and hold harmless the Company, its managers, directors, employees, agents, and third parties, for any costs, losses, expenses (including attorneys’ fees), liabilities regarding or arising out of your enjoyment of or inability to enjoy the Site or its services and Company’s services and products, your violation of the Terms or your violation of any rights of third parties, or your violation of the applicable law. The may assume the exclusive defence and you shall cooperate with the Company in asserting any available defences. 

TERMINATION AND ACCESS RESTRICTION 

The Company may terminate your access and account to the Site and its related services or any part at any time, without notice, in case of your violation of the Terms. 

 

9. MISCELLANEOUS 

The governing law of the Terms shall be the substantive laws of the country where the Company is set up, except the conflict of laws rules. You shall not use the Site in jurisdictions that do not give effect to all provisions of the Terms. 

No joint venture, partnership, employment, or agency relationship shall be implied between you and the Company as a result of the Terms or use of the Site. 

Nothing in the Terms shall be a derogation of the Company’s right to comply with governmental, court, police, and law enforcement requests or requirements regarding your enjoyment of the Site. 

If any part of the Terms is determined to be void or unenforceable in accordance with applicable law then the void or unenforceable clauses will be deemed superseded by valid and enforceable clauses shall be similar to the original version of the Terms and other parts and sections of the Terms shall be applicable to you and the Company. 

The Terms constitute the entire agreement between you and the Company regarding the enjoyment of the Site and the Terms supersede all prior or communications and offers, whether electronic, oral or written, between you and the Company. 

The Company and its affiliates shall not be liable for a failure or delay to fulfil its obligations where the failure or delay results from any cause beyond Company’s reasonable control, including technical failures, natural disasters, blockages, embargoes, riots, acts, regulation, legislation, or orders of government, terroristic acts, war, or any other force outside of Company’s control. 

In case of controversies, demands, claims, disputes, or causes of action between the Company and you relating to the Site or other related issues, or the Terms, you and the Company agree to attempt to resolve such controversies, demands, claims, disputes, or causes of action by good faith negotiation, and in case of failure of such negotiation, exclusively through the courts of the country where the Company is set up. 

 

10. COMPLAINTS

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Terms or our practices in relation to your personal data, please contact us at: Dreams Unlimited, 20-22 Wenlock Road, London, N1 7GU, UK

or email us 

at complaint@dreamsunlimited.co.uk. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority. 

 

11. CONTACT INFORMATION 

We welcome your comments or questions about this Terms. You may contact us in writing at Dreams Unlimited, 20-22 Wenlock Road, London, N1 7GU, UK or info@dreamsunlimited.co.uk

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